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Refund defense insights and guides

Product news, deep-dives, and practical guides on App Store refunds, Google Play chargebacks, and recovering subscription revenue.

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Subscription Refund Reputation: Do Refunds Hurt App Rankings and Reviews?

Subscription Refund Reputation: Do Refunds Hurt App Rankings and Reviews?

Refunds cost you revenue, but do they also hurt your App Store ranking and reviews? Here's how refunds connect to ASO, retention signals, and your app's reputation.

Aug 6, 2026 · 4 min read

Refund policy that holds up: deciding what to concede and what to fight

Refund policy that holds up: deciding what to concede and what to fight

Once your server can answer Apple's consumption requests and Google's chargeback reviews, the reply has to come from a policy, not an instinct. Grant everything and refund farmers learn your name; fight everything and you torch real customers over loose change. Here's the ladder in between.

Jul 22, 2026 · 5 min read